We offer 1 year warranty against defects from the day you purchased, when used under normal conditions and for the purpose intended. We will replace/refund your product as necessary.
We do not offer the warranty on the damage of leather in any scratch, tear, damage in surface.
The customer is responsible for the packaging & postal fee.
Any import tax caused by the return of the customer shall be responsible by the customer.
This warranty covers faults in unusual materials and workmanship and does not apply if damage is caused by unreasonable use, normal wear and tear or if you just change your mind.
If you wish to make a claim, or need help with Mo. products, please email us at support@mostory.co and kindly attach your receipt. You can find your purchase history by checking your email provided that you have purchased with us directly. In case you purchase with our consignment store, you need to show us the receipt , otherwise we can not support the warranty.